Support

Here to help.

Every message is read and answered by a real person.

Email support@dashcheck.app — a real person replies within 12 hours, on every plan. Something urgent, like being locked out, a billing error, or anything security-related? Say so in the subject line and it goes to the front of the queue.

Billing, cancellation & refunds

Cancel anytime, yourself: in Dash, go to Settings → Billing → “Manage subscription”. Cancellation takes effect at the end of your billing period — you keep access until then, and your data stays in your account.
30-day guarantee: if Dash hasn’t paid for itself, refund yourself — Settings → Billing → “Cancel and get your money back”, within 30 days of your first charge. The refund is full and automatic (no email needed, though email works too); your subscription ends immediately. Details in the Terms of Service.
Update your card or invoices: the same “Manage subscription” button opens the secure billing portal.

Guides — every feature, step by step

Written for the way reps actually work. Search for what you need, or pick a topic.

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Getting startedCreate your account, sign in, and load your first hospitals and trays.6 guides Trays & inventoryAdd, find, move, and check in the trays you carry.9 guides Capture (tray photos)The photo log that proves what was in the tray.4 guides Schedule & forecastPut cases on the week and know every set is covered.4 guides Cases & case prepThe tray-by-tray checklist you run the morning of surgery.5 guides Surgeons & proceduresPreference cards that turn into pre-filled cases.4 guides CalendarSee your Dash cases inside Google, Apple, or Outlook calendar.2 guides Billing & accountPlans, payments, cancellation, and your account.4 guides Common questionsQuick answers to the questions we hear most.7 guides

Dash is operated by JKNIGHTSELLS LLC · 26553 Longboard Drive, Unit 26553, Bonita Springs, FL 34135, United States.